Frequently Asked Questions
Everything you need to know about bringing artisan quality into your home.
What makes The Artisan's Bottega products unique?
Every item in our collection is handcrafted by master artisans using traditional techniques. We focus on sustainable materials and timeless designs that bring a touch of heritage and luxury to modern home interiors.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For custom-made or larger furniture pieces, please allow 3-4 weeks for production and specialized white-glove delivery.
Do you offer international shipping?
Yes, we ship our home goods worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout based on the weight and dimensions of your selected items.
What is your return policy for home decor?
We want you to love your home. If you are not completely satisfied, you can return most items within 30 days of delivery for a full refund, provided they are in their original condition and packaging.
Are the materials used eco-friendly?
Sustainability is at our core. We prioritize reclaimed woods, organic textiles, and non-toxic finishes to ensure our products are safe for your family and kind to the planet.
Can I request a custom size or finish for furniture?
Many of our artisan partners offer customization. Please contact our concierge team with your specific requirements, and we will provide a quote and estimated lead time for your bespoke piece.